Refund policy
At Branquo (branquo.com), we strive to deliver reliable, data-driven insights that help brands and agencies track Share of Search effectively. We believe in transparency and simplicity when it comes to billing and usage.
Free Dashboard Access
Every Branquo account includes one free dashboard, enabling you to explore the product and its core features before committing to a paid subscription.
Billing & Subscription Model
Branquo operates on a monthly, usage-based subscription model. You are charged based on the number of active dashboards in your account at the time of your monthly renewal. Only dashboards beyond the free tier (i.e., 2 or more) are billable.
Automatic Upgrades & Downgrades
Upgrades: Your subscription automatically upgrades as you add more dashboards. However, no immediate or prorated charges are applied. Instead, your updated usage is reflected in your next billing cycle.
Downgrades: To downgrade, simply delete dashboards. If your account returns to only the free dashboard, your paid subscription will be automatically canceled, and no further charges will occur unless additional dashboards are added again.
Please ensure you manage your dashboards before your billing date to control your charges.
No Refunds Policy
We do not offer refunds for any subscription payments, including for partial months or unused time. With a free dashboard available for product evaluation, all purchases are considered final once a subscription cycle begins.
Third-Party Data Dependency
Branquo relies on data from third-party services, primarily Google. While we strive to provide continuous and accurate data, we cannot be held responsible for outages, API changes, or service limitations originating from those third-party platforms.
Service Termination
In the event that Branquo discontinues its service entirely, all active subscriptions will be canceled, and pro-rata refunds will be issued for any remaining paid time.
Jurisdiction
Branquo is operated by a company registered in Sweden. This refund policy, along with all associated terms and conditions, is governed by Swedish law. By using our service, you agree to be bound by these terms, regardless of your location.
Contact
Email: hello@branquo.com
