Refund policy
At Branquo (branquo.com), we strive to deliver reliable, data-driven insights that help brands and agencies track Share of Search effectively. We believe in transparency and simplicity when it comes to billing and usage.
Choosing a Plan
When signing up for Branquo, users must select one of three available plans:
Starter – Free – Includes 1 dashboard
Professional – Paid – Includes 3 dashboards
Agency – Paid – Includes 5 dashboards
All paid plans are billed monthly.
Additional Dashboards
If your active dashboard count exceeds the number included in your plan, you will be charged for each Additional Dashboard:
Base price: $15/month per additional dashboard
Professional tier: $3 discount per additional dashboard
Agency tier: $5 discount per additional dashboard
This is handled automatically by the system. Adding or removing dashboards updates your billing accordingly.
Upgrades & Downgrades
When you upgrade or downgrade your base plan, Branquo automatically recalculates your billing:
The number of dashboards included with your new plan is applied
If you have more dashboards than your new plan allows, you will be charged for Additional Dashboards accordingly
If your new plan includes more dashboards than you currently use, your "Additional Dashboards" line item is reduced or removed
This ensures your charges always reflect the combination of your base plan and actual dashboard usage.
No Refunds Policy
We do not offer refunds for subscription payments, including partial months, downgrades, or unused time. Since the Starter plan allows you to explore Branquo at no cost, all purchases are considered final once a billing cycle begins.
Third-Party Data Dependency
Branquo relies on data from third-party services, primarily Google. While we strive to provide continuous and accurate data, we cannot be held responsible for outages, API changes, or service limitations originating from those third-party platforms.
Service Termination
In the event that Branquo discontinues its service entirely, all active subscriptions will be canceled, and pro-rata refunds will be issued for any remaining paid time.
Jurisdiction
Branquo is operated by a company registered in Sweden. This refund policy, along with all associated terms and conditions, is governed by Swedish law. By using our service, you agree to be bound by these terms, regardless of your location.
Contact
Email: hello@branquo.com
